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U.S. Army Medical Department Activity Fort Stewart – Hunter Army Airfield Health Care continues to prepare for the transition of health records to the new Department of Defense – Military Health System GENESIS.

Winn Army Community Hospital staff are actively preparing for MHS GENESIS by installing new hardware, software and training.

“Our Information Technology Section continues to install new equipment and update software to enable a smooth transition to our new electronic health records system,” said Maj. Jason F. Ryncarz, Director health informatics. “All this new equipment and software comes with a lot of training. Since February 2022, WINN has facilitated on-site and computer-based training for all employees, staff and elements of the division.

Ryncarz said health care providers and personnel supporting the community at Fort Stewart-Hunter Army Airfield began training in February and will continue until MHS GENESIS becomes active – May 11. June 2022.


“To accomplish our mission of implementing a new electronic health record, we worked with the Defense Health Agency (DHA) and the MHS Genesis team,” Ryncarz said. “This transition team includes more than 10 different organizations from the private and public sectors, all of whom have come together to help us improve our health care delivery system.”

MHS GENESIS will standardize record keeping across the DoD and military services. This will also benefit beneficiaries and medical staff.

Ryncarz said MHS GENESIS will build a continuous medical record for beneficiaries as they transition between duty stations, manage prescriptions and provide a communication portal between staff and patients.

If you have a current TRICARE Online account, it will automatically migrate to MHS GENESIS on June 11.

One of the highlights of the new records system is the MHS GENESIS patient portal; which provides a secure website available 24 hours a day, 7 days a week; which gives you access to:

  • View health information
  • Schedule appointments
  • Communicate securely with suppliers
  • Request prescription refills

There will be a brief overlap between the MHS GENESIS Patient Portal and the TRICARE Patient Portal which may impact beneficiaries; where online appointments, referrals and online prescription renewals are online.
Beneficiaries can help ease the transition by ensuring their DEER system is up to date, uploading hard copies of referrals, and taking advantage of early prescription renewal services, using ScriptCenter, https://winn.tricare. mil/Health-Services/Pharmacy; and Express Scripts, https://militaryrx.express-scripts.com.

Maj. Raquel L. Giunta, chief of the pharmacy department at Winn Army Community Hospital, said the transition could cause additional delays in pharmacy wait times of up to 2- 3 hours.

“To reduce the wait time for prescription refills during this transition, the pharmacy will offer early refill processing for all unchecked prescriptions,” Giunta said. “If you have a prescription refill that needs to be filled by July 15, we encourage you to call in your refill before June 11 at one of our refill pharmacy pickup locations at the Post Exchange, Pharmacy Main Outpatient Clinic, Script Center, or Tuttle and Richmond Hill Medical Home Pharmacies – if you are enrolled there as a patient).

When MHS GENESIS goes live across the Department of Defense in 2023, it is expected to support the availability of electronic health records for over 9.6 million beneficiaries and over 200,000 MHS personnel worldwide .